Marks & Spencer (M&S) has confirmed the sale and franchise of its retail business in Hong Kong and Macau to its long-established franchise Middle Eastern partner Al-Futtaim. The sale, which completed on December 30, sees Al-Futtaim become the new sole franchisee for M&S in Hong Kong and Macau.
Al-Futtaim has worked in partnership with M&S since 1998 when it opened Dubai’s first M&S store. Following the purchase of 27 M&S stores in Hong Kong and Macau, Al-Futtaim now operates 72 M&S stores across 11 markets in Asia and the Middle East.
“We have substantially reshaped our international business, which has improved profitability and positioned us for growth. As one of the world’s leading retail operators, with strong logistics capabilities and local expertise, Al-Futtaim is the ideal partner for us to develop and grow our business in Hong Kong and Macau,” says Paul Friston, international director, M&S.
“We are delighted to strengthen our long-term partnership with M&S and expand Al-Futtaim’s international footprint to Hong Kong and Macau. Al-Futtaim looks forward to building on our solid foundations as we continue to enrich our customers’ lives and aspirations through the provision of quality products and services in Hong Kong and Macau,” adds Stephen Rayfield, vice president M&S and sports & lifestyle division at Al-Futtaim.
The sale follows M&S’s strategic review of its international business in November 2016, where M&S proposed to have a greater focus on its established franchise and joint venture partnerships and operate with fewer wholly-owned markets.
Words by Katie Streten Experiential Strategy Director, VMLY&R COMMERCE Throughout the last year,June 13, 2021 | By Shruthi Nair
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