Kamal Osman Jamjoom uses Oracle retail solutions

November 30, 2012 | By RetailME Bureau

Saudi-based multi-brand fashion retailer Kamal Osman Jamjoom (KOJ) Group has chosen Oracle retail point-of-service and Oracle retail store inventory management to optimise store operations and improve customer experiences across its 500-plus stores in the region.

KOJ has integrated these Oracle applications with its existing Oracle retail merchandising operations management, Oracle retail merchandise financial planning and Oracle retail warehouse management system solutions to create an enterprise-wide view of the business that ensures its retail operations are optimised to support the group’s performance, growth and customer objectives.

The Oracle retail stores applications deliver a more unified view of operational data, providing the business with improved visibility of inventory levels and item performance, with which it can act quickly to meet store needs and trends to drive sales.

In addition to driving higher levels of customer satisfaction through timely merchandise availability, store associates can access customer profile and purchasing/loyalty history data in real-time to maintain consistent and positive shopping experiences across KOJ’s store portfolio. The latest Oracle deployment extends the group’s strategic relationship with Oracle, which began in 2006 with the selection of Oracle retail and Oracle e-business suite, and has continued to support the group’s expansion across the GCC.

With over 500 stores across six countries, KOJ is one of the best established retail groups in the region, operating 11 brands – some franchised and the rest private labels (two of which, Nayomi and Mikyajy, are highly successful brands) – on the Oracle platform. KOJ implemented the Oracle applications in five months and continues to roll them out across its business.

“This latest addition to our Oracle retail platform takes us closer to achieving our strategic business and customer objectives,” says Thameem Rizvon, CIO, KOJ Group. “The integrated capabilities of the retail solutions deliver significant value by improving the in-store experience of our customers.”

“The KOJ Group has been able to deliver a superior customer experience by building on its existing Oracle Retail foundation to optimise store operations,” adds Mike Webster, senior vice president and GM, Oracle Retail.



Previous Article Next Article


Union Coop, a consumer cooperative in the UAE, revealed that 78% of 

Continue Reading

August 24, 2021 | By Jibran Chouguley

Union Coop has opened its 23rd branch within the UAE in Jumeirah 

Continue Reading

August 2, 2021 | By Jibran Chouguley

Nando’s has revealed their revamped Sheikh Zayed Road outlet where newcomers and 

Continue Reading

July 8, 2021 | By Jibran Chouguley

UAE-based Al Maya Group announced that it will be boosting import of 

Continue Reading

June 24, 2021 | By RetailME Bureau

UAE-based grocery retail chain, Grandiose has opened its first hypermarket in Abu 

Continue Reading

June 2, 2021 | By RetailME Bureau

UAE-based Carrefour announced its theme and plans for Ramadan 2021. The brand 

Continue Reading

March 31, 2021 | By RetailME Bureau

Locally owned supermarket Spinneys celebrates 60 years of doing business in the 

Continue Reading

March 9, 2021 | By RetailME Bureau
Almarai, Carrefour, Emirates have the most loyal customers

UAE-based Carrefour will become the first retailer in the region to offer new levels 

Continue Reading

February 22, 2021 | By RetailME Bureau

The Organic Farmers’ Market is back in Bay Avenue for its 12th 

Continue Reading

February 17, 2021 | By RetailME Bureau

UAE-based  Lulu Group recently inaugurated its first-ever all-female staff store in Jeddah, 

Continue Reading

February 15, 2021 | By RetailME Bureau
Jones the grocer

Jones the Grocer, the gourmet grocer and cheese retailer launches the Jones 

Continue Reading

February 1, 2021 | By RetailME Bureau

UAE-based Al Maya Supermarkets is hosting a two-week food festival at select 

Continue Reading

January 17, 2021 | By Lawrence Pinto

Download Images RetailME Magazine