British retailer Marks & Spencer (M&S) and its long-standing franchise partner Al-Futtaim have launched the brand’s online store in the Gulf today.
While customers in the UAE, Qatar, Oman, Bahrain and Kuwait will be able to shop online via www.marksandspencerme.com from today, those in Lebanon and Egypt will have access to the new website starting next month.
The new website offers customers in the region the chance to have their favourite M&S products delivered direct to their door. With a flagship store offer of 6,000 clothing, home and lifestyle products the new website will give customers access to more choice and better availability including more sizes, styles and colours.
The website also offers a ‘click & reserve in-store’ service – where customers can collect online orders within 60 minutes of making their reservation at M&S’s 25 stores in the region. Further, in Dubai, M&S will offer a special concierge service for the first time, whereby the courier will bring multiple sizes for the customer to find the perfect fit in the comfort of their own home.
The new online capability has been designed to provide customers with the convenience to shop with M&S in the way they want to – in English or Arabic – with local prices and payment options. Customers will be able to choose from standard delivery, taking two-to-five working days to same day and next delivery options in specific countries.
“We’re proud our customers in the Gulf have grown to know and love M&S. Our new website will give our customers a truly flagship shopping experience with more choice and availability. Its great news that customers will be able to enjoy the convenience of shopping with M&S at anytime and anywhere,” says Stephen Rayfield, managing director of M&S Al-Futtaim.
The move online is in line with M&S’s ‘bricks-and-clicks’ growth strategy for the MENA region across stores and e-commerce, in response to the changing way that consumers shop today. The new website serving customers in five markets in the Gulf complements the brand’s growing international online presence. Internationally M&S now has 11 dedicated local websites, in addition to leading online marketplaces in China, India and Indonesia.
How much technology is too much technology? Tech has inevitably become asApril 15, 2021 | By Shruthi Nair
According to a report by the United Nations, the fashion industry accountsFebruary 18, 2021 | By Shruthi Nair
UAE-based Carrefour announced its theme and plans for Ramadan 2021. The brand
Locally owned supermarket Spinneys celebrates 60 years of doing business in the
UAE-based Carrefour will become the first retailer in the region to offer new levels
The Organic Farmers’ Market is back in Bay Avenue for its 12th
UAE-based Lulu Group recently inaugurated its first-ever all-female staff store in Jeddah,
Jones the Grocer, the gourmet grocer and cheese retailer launches the Jones
UAE-based Al Maya Supermarkets is hosting a two-week food festival at select
Locally-owned supermarket Spinneys has launched its ‘Power of Plants’ initiative in the
Carrefour UAE has launched “Cookit Yourself” — a curated recipe box created
UAE-based Al Islami Foods, one of the largest frozen food companies in
Marks & Spencer’s plant-based range now offers over 25 vegan products including meat-free
World’s largest fully integrated online brand in fresh fish and meat e-commerce
Retailers in the Middle East are making strides in their multichannel offerings,
Gulf Marketing Group (GMG) is gearing up for a continued surge in
Blush & Bloom, an online maternity boutique that provides maternity, nursing, and
Abu-Dhabi based Rizek, the first app for on-demand home services in the
It is impossible for any retailer to survive without e-commerce capabilities, according
The unprecedented challenges of 2020 made way for the untapped opportunities that
GCC-based noon.com, the homegrown digital marketplace, announced its biggest ever Yellow Friday Sale
A new UAE e-commerce platform, Flip19.com, goes live in Dubai. The site
British quality grocery retailer Waitrose & Partners launched its first e-commerce platform
The COVID-19 pandemic has forever changed online shopping behaviours, according to a
Swedish fashion retailer H&M Group adopts an integrated approach to grow, amid