Urban Foods enabling proximity shopping


February 25, 2020 | By Rupkatha B

Dubai-based Urban Foods – operating French brands Géant, Franprix and Monoprix in the UAE – is on a “carefully studied and well-researched” growth path, to reach customers where they are. “We are looking to open six-eight supermarkets and the first two Géant hypermarkets this year,” confirmed Mark Lack, CEO, Urban Foods.

“In doing so, we will stick to our community-first approach. The first Géant Hypermarket will open in Al Khwaneej towards April and the second in Dubai Hills Estate. At the same time, we will open a 6,460 sqft Franprix convenience store in Dubai Hills Estate that will offer health, wellness, fresh and to-go food, while the 63,000 sqft Géant Hypermarket will cater for much broader needs. Overall, we are trying to get into areas that are underserved with a promise,” he added.

Franprix Dubai

In what is an already competitive landscape, the food and grocery concepts are today not only competing with peers but also with the online food delivery platforms. “What we are fighting for is the share of stomach versus the online food delivery platforms,” Lack stated. “The landscape is becoming quite interesting as we are now thinking about getting our bakery and deli counters online. We already offer home delivery, although delivering hot food within a short timeframe is a different challenge.” Currently, Urban Foods has partnered with InstaShop to do delivery for its brands.

“We are moving towards an era of blended experience between online shopping and convenience in-store. What will matter is proximity shopping, in-store navigation and personalisation as customers are spending less per basket, but more frequently. The trend of monthly shopping has dwindled; today, people like to do their grocery shopping every other day in order and buy fresh,” Lack observed.

In summation, commenting on a significant shift in consumer buying behaviour, he said, “Consumers are raising concerns on single-use plastic for packaging. In response, we have started removing as much as packaging as possible, so that customers can touch the produces and then take it home in the packaging of their choice.” Also, high-quality pre-made, ready-to-eat, reheat-to-eat and convenient foods from the deli counters are gaining popularity, along with plant-based proteins.

To read the full article, subscribe to RetailME February edition

Comments

comments

Previous Article Next Article

YOU MAY ALSO LIKE /



UAE gears up to celebrate this year’s National Day celebrations in the 

Continue Reading

November 28, 2021 | By Zubina Ahmed

UAE-based Etisalat Group has signed an agreement with elGrocer, a leading online 

Continue Reading

November 18, 2021 | By RetailME Bureau

Amazon.ae announced that the 11.11 sale is back once again this year 

Continue Reading

November 8, 2021 | By RetailME Bureau

Abu Dhabi Cooperative Society’s COOP City store is now open in Lake 

Continue Reading

November 3, 2021 | By RetailME Bureau

Union Coop, a consumer cooperative in the UAE, revealed that 78% of 

Continue Reading

August 24, 2021 | By Jibran Chouguley

Union Coop has opened its 23rd branch within the UAE in Jumeirah 

Continue Reading

August 2, 2021 | By Jibran Chouguley

Nando’s has revealed their revamped Sheikh Zayed Road outlet where newcomers and 

Continue Reading

July 8, 2021 | By Jibran Chouguley

UAE-based Al Maya Group announced that it will be boosting import of 

Continue Reading

June 24, 2021 | By RetailME Bureau

UAE-based grocery retail chain, Grandiose has opened its first hypermarket in Abu 

Continue Reading

June 2, 2021 | By RetailME Bureau

UAE-based Carrefour announced its theme and plans for Ramadan 2021. The brand 

Continue Reading

March 31, 2021 | By RetailME Bureau

Locally owned supermarket Spinneys celebrates 60 years of doing business in the 

Continue Reading

March 9, 2021 | By RetailME Bureau
Almarai, Carrefour, Emirates have the most loyal customers

UAE-based Carrefour will become the first retailer in the region to offer new levels 

Continue Reading

February 22, 2021 | By RetailME Bureau




Download Images RetailME Magazine