From grocery to baby products as well as pet supplies, online orders are on the rise amidst on-going concerns over COVID-19, as consumers are restricting going out. Case in point: a record download of grocery apps in the US – such as Instacart, Walmart Grocery and Shipt – indicated app store intelligence firm Apptopia.
Closer home, several supermarkets and hypermarkets have confirmed a surge in online orders. UAE-based electronics retailer Jumbo Electronics also confirmed almost doubling of online orders over the past few weeks, while pet store The Petshop/DubaiPetFood has recorded significant rise in online orders in the last five days or so.
Similarly, home-grown start-up Yalla Baby Box – a monthly subscription offering essential baby products – has clocked sales in the last four days than the whole of February 2020. However, according to CEO, Francisco Pellegrini, deliveries at Yalla Baby Box have not been affected yet.
“Basically, the economy will change after the COVID-19 pandemic, the same as consumer’s purchase behaviour; retail e-commerce industry will be boosted,” observes Pellegrini.
What kind of products are seeing maximum traction?
Pellegrini: Diapers and wipes are seeing maximum demand. These are products with more rotation and sales repetition, as well as baby essentials. Nutrition formula – on our platform, mums are buying 4-7 powdered milk per order – and some baby healthcare products are seeing high demand.
How are you ensuring stock availability?
Pellegrini: We have noted that people understand that the subscription model ensures they will have the required stock every month without the threat of scarcity. On our part, we made the right decision to increase our stock by four times for all the SKUs to ensure our customers are supplied with them for the next three months.
What measures have you undertaken at Yalla Baby Box to ensure utmost hygiene of your packages and safety of delivery personnel?
Pellegrini: We are encouraging our drivers and the fulfillment team to wash their hands every minute, when they are preparing the boxes. Disinfection is necessary, and a priority. We are using sanitiser wipes to clean our boxes and packaging even before being delivered at the customer’s doorstep. Our drivers have gel alcohol and sanitiser in the vehicles, and we encourage the use of masks (chinstraps). Now, our boxes also contain health tips and steps for parents to take care of their babies and for the quarantined life.
If you are a retail business, tell us how you are dealing with the current situation. Write to [email protected]
According to a report by the United Nations, the fashion industry accountsFebruary 18, 2021 | By Shruthi Nair
The jewellery making industry has been under tremendous scrutiny over the yearsFebruary 11, 2021 | By Shruthi Nair
UAE-based Carrefour will become the first retailer in the region to offer new levels
The Organic Farmers’ Market is back in Bay Avenue for its 12th
UAE-based Lulu Group recently inaugurated its first-ever all-female staff store in Jeddah,
Jones the Grocer, the gourmet grocer and cheese retailer launches the Jones
UAE-based Al Maya Supermarkets is hosting a two-week food festival at select
Locally-owned supermarket Spinneys has launched its ‘Power of Plants’ initiative in the
Carrefour UAE has launched “Cookit Yourself” — a curated recipe box created
UAE-based Al Islami Foods, one of the largest frozen food companies in
Marks & Spencer’s plant-based range now offers over 25 vegan products including meat-free
World’s largest fully integrated online brand in fresh fish and meat e-commerce
Homegrown, organic and plant milk company, Koita has announced its expansion into
Tighter restrictions on hotels, restaurants, shopping malls and entertainment venues on account of
All hotels and restaurants have been directed to temporarily hold entertainment activities
The new Dubai Gold Souk is “very much on track”, according to
Gone are the days of traditional brick-and-mortar as well as purely e-commerce
The Dubai Gold & Jewellery Group’s ongoing jewellery campaign, held in association
Retail Abu Dhabi, the retail platform of the Department of Culture and
Gulf Marketing Group (GMG) is gearing up for a continued surge in
UAE-based Emaar Malls have announced the resignation of its CEO, Rajiv Suri
The Lumière Co, a new e-commerce platform, has launched to offer young
Nakheel Malls, the retail arm of master developer Nakheel, has launched its
Serena Marketplace, a new community shopping and service centre for the Mediterranean-themed