Majid Al Futtaim launches People of Determination Advisory Panel


July 10, 2019 | By RetailME Bureau

Majid Al Futtaim – one of the leading shopping mall, communities, retail and leisure pioneers across the Middle East, Africa and Asia – has launched the region’s first ‘People of Determination Advisory Panel’, in a move to ensure its customer offering is inclusive for all members of the UAE community, and in line with the UAE government’s efforts to empower and protect the rights of People of Determination.

The Panel comprises representatives from the UAE Ministry of Community Development, Dubai Municipality and Sharjah City for Humanitarian Services along with a mix of customers who are either People of Determination or a parent of one and independent subject matter experts.

Speaking about the launch, Ibrahim Al-Zu’bi, chief sustainability officer at Majid Al Futtaim Holding, said, “The UAE Government is setting a cutting-edge pace in its inclusivity ambitions and, as a leading private sector company in the region, it is inspiring us to do the same. We are confident that our new People of Determination Advisory Panel will further strengthen our offering for all members of our community, in line with the UAE Vision 2021 and the UAE Centennial 2071 goals.”

“This panel will play a pivotal role in achieving our long-term vision of creating great moments for everyone, everyday” he added. “Majid Al Futtaim is proud to be an equal opportunities employer with several People of Determination colleagues working across the company.”

The Panel will advise Majid Al Futtaim on practical aspects covering physical accessibility, tailored digital services and staff training needs, as well as how the business can incorporate more People of Determination into its growing workforce. It will meet periodically and Panel members will be invited to test out new business services and give their feedback on any customisation needed for differing customer needs before they are rolled out across the company.

Majid Al Futtaim’s Carrefour business is to be the first to be reviewed in detail by the Panel, which will review existing initiatives in place, store accessibility, offline and online service design and colleague knowledge and training needs. Carrefour has started to implement a number of dedicated offerings aimed at People of Determination, including three different types of trolleys designed to support customers with different physical needs. These include an electric mobility scooter with attached basket, which can be used by people with mobility issues, including the elderly; a ‘Caroline Cart’ for parents with older children with mobility challenges; and a separate trolley designed to be used by wheelchair users. Carrefour is introducing plastic trolleys into its 102 UAE stores, which are easier to manoeuvre than traditional aluminium ones, as well as extra wide checkout aisles for its hypermarkets, which are suitable for wheelchair and other mobility accessory users.

In addition, Carrefour has called upon the UAE community to submit their suggestions and recommendations on how to improve its offering for people of determination, using the hashtag #CarrefourPOD.

Comments

comments

Previous Article Next Article

SHARE

YOU MAY ALSO LIKE /



Locally-owned supermarket Spinneys and pharmacy retailer Aster Pharmacy have joined forces to 

Continue Reading

September 5, 2022 | By RetailME Bureau
The pandemic has undoubtedly affected us all

Majid Al Futtaim has announced its audit reviewed operational and financial results 

Continue Reading

August 24, 2022 | By RetailME Bureau

Dubai’s largest developer Emaar has announced that it will sell it’s online 

Continue Reading

August 22, 2022 | By RetailME Bureau

Walmart announced this week that it will offer Paramount Global’s streaming service 

Continue Reading

August 19, 2022 | By RetailME Bureau

Employee retention has been on every company’s minds, especially since the fears 

Continue Reading

August 16, 2022 | By Shruthi Nair

The Frozen Chicken’ as Spinneys was fondly referred to back in the 

Continue Reading

August 8, 2022 | By Shruthi Nair

Veppy.com, a Q-Commerce marketplace startup just announced their go live date in the 

Continue Reading

July 20, 2022 | By Justina Eitzinger

GMG, a global well-being company retailing, distributing, and manufacturing a portfolio of leading 

Continue Reading

July 19, 2022 | By Justina Eitzinger

Lulu Group International recently introduced the world’s first AI-powered Food Delivery Robot 

Continue Reading

May 9, 2022 | By Shruthi Nair

Eid Al-Fitr is an occasion to gather with your friends and family 

Continue Reading

April 29, 2022 | By Zubina Ahmed

Leading retailer LuLu Group further strengthened its presence in the Emirate of 

Continue Reading

April 28, 2022 | By RetailME Bureau

Jones the Grocer, the Australian gourmet grocer and café chain, announces further 

Continue Reading

April 28, 2022 | By RetailME Bureau




f
Download Images RetailME Magazine