Click-and-collect purchases to rise by over 60% by 2018


July 25, 2013 | By RetailME Bureau

Click-and-collect purchases are expected to surge by more than 60% to reach the $6.1 billion-mark (£4 billion) in the next five years, as consumers choose to use the increasingly prevalent and convenient service. Research from UK-based retail analyst Verdict shows that of the 10,000 online shoppers surveyed, 27% of respondents said they expected to increase their use of click-and-collect service.

According to Verdict analyst Matthew Rubin, “Home delivery companies and pureplay online retailers are looking to offer collection points at convenience stores and lockers, same-day delivery, narrower delivery time slots and improved tracking and updates of estimated delivery times to bolster the click-and-collect facility.” However, despite the rapid growth of the service, it will still only account for around 8% of online sales in 2018 and 1.2% of the total retail sales.

The clothing and footwear sector has the highest penetration of click-and-collect use, with 23.5% of customers surveyed shopping online and 46.5% being click-and-collect users in the category. The second-placed sector is electricals, which has 15.4% penetration of online shoppers and 30.6% of click-and-collect users. Research also showed that the split between men and women is relatively even with 54% of women making up the users.

Comments

comments

Previous Article Next Article

YOU MAY ALSO LIKE /



UAE-based Carrefour announced its theme and plans for Ramadan 2021. The brand 

Continue Reading

March 31, 2021 | By RetailME Bureau

Locally owned supermarket Spinneys celebrates 60 years of doing business in the 

Continue Reading

March 9, 2021 | By RetailME Bureau
Almarai, Carrefour, Emirates have the most loyal customers

UAE-based Carrefour will become the first retailer in the region to offer new levels 

Continue Reading

February 22, 2021 | By RetailME Bureau

The Organic Farmers’ Market is back in Bay Avenue for its 12th 

Continue Reading

February 17, 2021 | By RetailME Bureau

UAE-based  Lulu Group recently inaugurated its first-ever all-female staff store in Jeddah, 

Continue Reading

February 15, 2021 | By RetailME Bureau
Jones the grocer

Jones the Grocer, the gourmet grocer and cheese retailer launches the Jones 

Continue Reading

February 1, 2021 | By RetailME Bureau

UAE-based Al Maya Supermarkets is hosting a two-week food festival at select 

Continue Reading

January 17, 2021 | By Lawrence Pinto

Locally-owned supermarket Spinneys has launched its ‘Power of Plants’ initiative in the 

Continue Reading

January 17, 2021 | By RetailME Bureau
Cookit

Carrefour UAE has launched “Cookit Yourself” — a curated recipe box created 

Continue Reading

January 5, 2021 | By RetailME Bureau
Al Islami Plant-Based Burger

UAE-based Al Islami Foods, one of the largest frozen food companies in 

Continue Reading

January 3, 2021 | By RetailME Bureau
Marks & Spencer's plant-based range

Marks & Spencer’s plant-based range now offers over 25 vegan products including meat-free 

Continue Reading

December 23, 2020 | By RetailME Bureau

World’s largest fully integrated online brand in fresh fish and meat e-commerce 

Continue Reading

December 14, 2020 | By RetailME Bureau




Download Images RetailME Magazine