US-based convenience store chain 7eleven has joined hands with FODEL to make the pick-up service available to online shoppers at any of 7eleven store across the UAE. More 7eleven outlets will offer the service once they open later this year to become part of FODEL’s rapidly growing network of collection points across the UAE helping consumers to receive their shipments faster, cheaper and at a place and time most convenient to them.
Dubai-based last-mile delivery start-up FODEL is the first in the GCC to implement the pick-up location option as an alternative to home delivery, enabling online shoppers to pick up their e-commerce parcels from their local stores any time they want. The concept is famous around the world and 7eleven is a reference point for the pick-up service concept internationally. Many of 7eleven’s 66,000 stores in 18 countries including, the US, European and Hong Kong outlets offer similar e-commerce parcel pick-up services and the trend is catching up in the UAE.
Since 7eleven stores are open 24 hours, 365 days a year, people can visit them any time to pick up their parcels, day or night. Consumers are notified in real-time once their order arrives at their preferred 7eleven location and have full visibility and control over their shipments.
“Adding FODEL as a service to our stores enhances consumer convenience, increases footfall and will help boost impulse purchases from our customers who come to 7eleven for the high-quality of the ‘grab and go’ fresh food products at affordable prices and multiple services available under one roof,” said Christophe Noblet, general manager, Seven Emirates Investment.
“7eleven is a reference of the pick-up locations concept globally and well-known for the great customer experience they provide. We are happy to have them part of our network and we can together create a unique and hassle-free parcel collection experience for online customers,” added Soumia Benturquia, founder & CEO, FODEL. “7eleven’s growing network of UAE stores, their 24/7 availability and their strategic locations are a great asset for FODEL.”
“Besides the technology, FODEL provides training programmes to retail staff of merchants to ensure a smooth customer experience. Store owners and operators have little to do to integrate without the need to hire new staff or invest in additional space,” concluded Mukesh Tripath, COO, FODEL.
Words by Farimah Moeini, Snapchat Head of Industry – Retail and Travel TheJuly 5, 2021 | By RetailME Bureau
Snapchat has been betting big on Augmented Reality’s (AR) retail future consideringJune 22, 2021 | By Jibran Chouguley
Union Coop, a consumer cooperative in the UAE, revealed that 78% of
Union Coop has opened its 23rd branch within the UAE in Jumeirah
Nando’s has revealed their revamped Sheikh Zayed Road outlet where newcomers and
UAE-based Al Maya Group announced that it will be boosting import of
UAE-based grocery retail chain, Grandiose has opened its first hypermarket in Abu
UAE-based Carrefour announced its theme and plans for Ramadan 2021. The brand
Locally owned supermarket Spinneys celebrates 60 years of doing business in the
UAE-based Carrefour will become the first retailer in the region to offer new levels
The Organic Farmers’ Market is back in Bay Avenue for its 12th
UAE-based Lulu Group recently inaugurated its first-ever all-female staff store in Jeddah,
Jones the Grocer, the gourmet grocer and cheese retailer launches the Jones
The Ministry of Human Resources and Social Development in Saudi Arabia has
Extravagant, conceptual, great food and views are some of the ways that
Abu Dhabi’s state investment company ADQ is in talks to invest about $500 million
The once powerful department stores that anchored malls and streets around the
Who isn’t a sucker for discounts? Customers today are spoiled for choice
The various e-commerce and virtual retail stores that cater to different product
A private helicopter carrying the chairman and managing director of Lulu Group,
Tighter restrictions on hotels, restaurants, shopping malls and entertainment venues on account of
All hotels and restaurants have been directed to temporarily hold entertainment activities
The new Dubai Gold Souk is “very much on track”, according to
Gone are the days of traditional brick-and-mortar as well as purely e-commerce
The Dubai Gold & Jewellery Group’s ongoing jewellery campaign, held in association