Lulu Group partners with Amazon to take grocery offerings online in the UAE


November 24, 2022 | By RetailME Bureau

Abu Dhabi based grocery retail chain Lulu Group has partnered with Amazon in the UAE to offer an elevated online grocery offering to customers, coupled with fast and convenient delivery options. The partnership will see both companies work together to deliver a seamless online grocery shopping journey backed by wide selection, including everyday essentials and fresh grocery items, great prices, as well as fast delivery options on Amazon.ae.

As part of this collaboration, Amazon and Lulu Group are combining their best-practice, customer knowledge, logistics innovation, technology expertise to optimise operational efficiencies, reduce delivery times and provide an overall exceptional grocery shopping experience to UAE customers.

Commenting on the partnership Yusuffali MA, Chairman and Managing Director of Lulu Group said, “Our customers’ needs remain our main business priority, we believe in listening to customers and adapting our model to cater to their evolving shopping preferences. We are excited to be working with the Amazon team on this journey in the UAE, pairing their advanced technology capabilities with our decades of experience to offer an innovative online grocery offering. As we roll out this shopping experience in stages, we look forward to connecting with millions of customers shopping on Amazon.ae.”

Over the coming weeks customers across the UAE will start to see the new grocery offering go live through the Lulu storefront on amazon.ae.

“Driven by our customer-obsession, innovation and long-term thinking we are very proud to be working alongside Lulu Group who also holds customer-centricity at the heart of its business. We are always looking for ways to improve the service we deliver to our customers and provide additional benefits to them as they shop with Amazon, and we are confident they will enjoy shopping for groceries through this new offering as we launch it across the UAE,” added Ronaldo Mouchawar, Vice President for Amazon Middle East and North Africa.

“Such partnerships are what Abu Dhabi and the UAE continue to push for, as we play host to and work to support private sector players in their drive to innovate, provide modern and seamless experiences to customers and grow as we keep developing a supportive business ecosystem to cement Abu Dhabi’s status as a preferred destination for business and investments. We congratulate Amazon and Lulu Group and hope this agreement will help both parties reach new heights in serving UAE customers,” stated Mohamed Ali Al Shorafa, Chairman of the Abu Dhabi Department of Economic Development (ADDED).

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