Celebrating retail excellence

November 11, 2015 | By RetailME Bureau

he region’s retail fraternity came together on October 27 at Conrad Hotel in Dubai to celebrate excellence and felicitate the stars in the business of retail at the Images RetailME Awards 2015

It’s more than just about winning in a tough retail market

It was a gala evening where the retail stars sparkled. The glittering awards ceremony was graced by about 500 professionals, specialists and VIP guests representing the who’s who of the retail industry.



The awards recognise excellence across a range of retail categories, turning the spotlight on the best-performing retailers in the region and benchmarking best practices in this vibrant industry.

There can be no greater accolade than gaining recognition from one’s peers, the awards jury comprising eminent names from the world of retail. This year we sought to do things a bit differently to make the awards process more competitive and transparent, segregating the awards into two categories – self-nominated and industry-nominated.

Under self-nomination, retailers were free to nominate themselves in any of eight categories including marketing campaign, social media campaign, retail launch, store design, online retailer, store design, store manager, CRM initiatives and responsible retailer.

Their submissions were evaluated and judged by a jury panel comprising Mohammad Alawi, CEO of Red Sea Markets Co, Saudi Arabia; Roy Higgs, president of US-based Roy Higgs International; Davide Padoa, CEO of UK-based Design International; Mohamed Galal, chairman, Tasweeq Shopping Malls Egypt; and Simon Hathaway, president of Cheil Worldwide, UK.

For the industry-nominated awards, we conducted a survey among the top regional shopping malls to short-list the best-performing retailers at their malls and elsewhere.

The names emerging from the survey were subsequently vetted by a panel of veterans and experts from the shopping centre industry that included Simon Wilcock, CEO, Arabian Centres, Saudi Arabia; Avijit Yadav, COO, GLA Management Company; Steve Bunce, director, retail asset management at Aldar Properties, Abu Dhabi; and Rebecca Arnold, general manager of Time Square Centre, Dubai.

The process helped us nominate the top-performing brands under 22 categories.

The score sheets of the jury reviews were then forwarded to an independent adjudicator, Crowe Horwath, who tallied the final results. These were kept strictly confidential until the evening of the Awards gala in order to maintain secrecy and the spirit of competition.

We thank every member of our jury for sparing time and effort to evaluate the submissions and compile the results.

A big note of thanks is also due to our partners for supporting the event: Lulu Group International; Zebra Technologies; SAP; Wipro, Sàvant Data System; Qwikcilver; Vinculum; Hamat Property Co; Kalandoor; Brands International; Crowe Horwath International (audit partner); gia (awards partner); Zee TV Network (broadcasting partner); Images RetailME; Imagesretailme.com; TextilWirtschaft; Lebensmittel Zeitung; and Indiaretailing.com (media partners).

Finally, we would like to thank all participants and congratulate the finalists and the ultimate awardees.

Self-Nomination Based Awards Categories

Most Admired Marketing Campaign of the Year: Centrepoint

Most Admired Social Media Campaign of the Year: Centrepoint

Most Admired Retail Launch of the Year: LuckyBrand

Most Admired Store Design of the Year – Fashion: Aeropostale

Most Admired Store Design of the Year – Footwear & Accessories: Toms

Most Admired Store Design of the Year: Virgin Megastore

Most Admired Online Retailer of the Year: Mumzworld.com

Most Admired Store Manager of the Year: Anton Bulatov – CALL IT SPRING

Most Admired Retailer of the Year – CRM Initiative: Club Apparel

Most Admired Responsible Retailer of the Year: THE One

Industry Nominated Jury Awards Categories:

Most Admired Retailer of the Year – Fashion (Premium): Ted Baker

Most Admired Retailer of the Year – Fast Fashion (High Street): Forever 21

Most Admired Retailer of the Year – Affordable Fashion: Max Fashion

Most Admired Retailer of the Year – Gold, Jewellery & Watches: Damas

Most Admired Retailer of the Year – Footwear & Accessories: Aldo

Most Admired Retailer of the Year – Sportswear: Nike

Most Admired Retailer of the Year – Children’s wear: Gymboree

Most Admired Retailer of the Year – Cosmetics & Personal Care Products: Sephora

Most Admired Retailer of the Year – Spa & Wellness: Fitness First

Most Admired Retailer of the Year – Pharmacy & Healthcare: Life Pharmacy

Most Admired Retailer of the Year – Home & Housewares: Home Centre

Most Admired Retailer of the Year – Consumer Electronics: Sharaf DG

Most Admired Retailer of the Year – Entertainment: Vox Cinemas

Most Admired Retailer of the Year – Leisure: Virgin Megastore

Most Admired Retailer of the Year – Food & Grocery: Othaim Markets

Most Admired Retailer of the Year – Food Service (QSR): Tim Hortons

Most Admired Retailer of the Year – Food Service (Casual Dining): The Cheesecake Factory

Most Admired Retailer of the Year – Department Store: Paris Gallery

Most Admired Retailer of the Year – Hypermarket: Carrefour

Most Admired Rising Star Retailer of the Year: Pedro

Most Admired International Retailer of the Year: H&M

Most Admired Middle East Retailer of the Year: Majid Al Futtaim



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