Nakheel Malls launches contactless pick-up


May 17, 2020 | By RetailME Bureau

Dubai-based developer Nakheel’s shopping mall arm, Nakheel Malls has launched a contactless pick-up service at Nakheel Mall, The Pointe and Ibn Battuta Mall. This service will offer more customers instant access to over 700 retailers and restaurants at Nakheel Malls’ portfolio while social distancing.

‘Call, Come, Collect’ is a quick, convenient way to buy a wide range of goods, takeaway meals and Ramadan treats, with no booking or collection fees and an average call-to-collection time of 30 minutes. The service operates daily from 12-9 pm.

Also read: Nakheel pledges AED230-mn in financial support for customers

Customers place their orders by calling the shop or restaurant directly before collecting their items from a designated drive-thru pick-up zone. Once contactless card payment is made, a dedicated team ensures all items are safely delivered to the customers’ cars.

“Call, Come, Collect has been created to support our retailers and in response to consumer demand.  With malls currently operating at 30% capacity and some online orders taking longer than usual, this quick, convenient facility is the perfect solution for customers who want instant access to shops and restaurants. More people can now continue to shop for a wide range of items from some of our biggest retail and entertainment destinations, safe in the knowledge that the whole process is efficient, contactless and hygienic,” said Omar Khoory, Managing Director, Nakheel Malls.

“If similar schemes in other countries are anything to go by, this will be a big hit with retailers and customers, and will become a permanent fixture at our malls,” he added.

The service offers everything from takeaway food to fashion and everyday essentials to luxury treats.  Participating outlets and their dedicated Call, Come, Collect phone numbers are listed on Nakheel Mall, Ibn Battuta and The Pointe websites and social media accounts. Supermarkets and pharmacies are, however, excluded.

Like all other areas at the malls, pick-up zones are sanitised regularly, while staff have daily temperature checks and wear gloves and masks.

 

For all the latest retail news from the Middle East, follow us on Twitter and LinkedIn, like us on Facebook and subscribe to our YouTube page.

Comments

comments

Previous Article Next Article

YOU MAY ALSO LIKE /


Cookit

Carrefour UAE has launched “Cookit Yourself” — a curated recipe box created 

Continue Reading

January 5, 2021 | By RetailME Bureau
Al Islami Plant-Based Burger

UAE-based Al Islami Foods, one of the largest frozen food companies in 

Continue Reading

January 3, 2021 | By RetailME Bureau
Marks & Spencer's plant-based range

Marks & Spencer’s plant-based range now offers over 25 vegan products including meat-free 

Continue Reading

December 23, 2020 | By RetailME Bureau

World’s largest fully integrated online brand in fresh fish and meat e-commerce 

Continue Reading

December 14, 2020 | By RetailME Bureau
Koita

Homegrown, organic and plant milk company, Koita has announced its expansion into 

Continue Reading

December 9, 2020 | By RetailME Bureau
Middle East's vegan revolution

Today’s on-demand streaming services are ripe with docu-series and explainer videos on 

Continue Reading

December 3, 2020 | By Shruthi Nair

International food retailer, SPAR has today announced a global partnership to tackle food waste with the 

Continue Reading

December 3, 2020 | By RetailME Bureau

UAE-based concept grocery retail chain, Grandiose has opened a new supermarket within 

Continue Reading

November 22, 2020 | By RetailME Bureau

US-based fast food chain, Nathan’s famous Inc. brings another New York classic, 

Continue Reading

November 12, 2020 | By RetailME Bureau

Dubai-based Union Coop, the leading Consumer Cooperative in the UAE, opened its 

Continue Reading

November 11, 2020 | By RetailME Bureau

UAE homegrown marketplace, Noon.com has announced its Yellow Friday sale from November 

Continue Reading

November 5, 2020 | By RetailME Bureau

UAE-based Al Maya Group officially launched an exclusive range of Woolworths products 

Continue Reading

October 30, 2020 | By RetailME Bureau




Download Images RetailME Magazine