Lebanese fast-food chain, Malak Al Tawouk Restaurant is the first restaurant in the UAE to be certified with the Anti-Corona Shield by GWR Consulting – an auditing, training and consultancy company. The programme featured staff training, individual certification, regular audits, mystery shopper audits and internal online checklists monitored by a qualified team of GWR experts to ensure compliance.
Commenting on the certification, Mahmoud Harb, managing director, Malak Al Tawouk, said, “The safety of our customers and employees has always been our topmost priority, and this certification by a reputed organisation like GWR further confirms our dedication and commitment towards maintaining the highest safety standards. This certification will assure our customers of safe and secure service and high-quality food. Further to this, we have taken all necessary safety precautions and step in line with the guidelines of the World Health Organization and local health authorities.”
“All the employees and staff of Malak Al Tawouk have successfully completed the training programme designed by GWR and MBRU to enhance the health, hygiene and safety standards, specific to the food chain outlets and restaurants, considering the current situation. We have also launched a mobile app to ensure easier and safer food delivery by well-trained drivers,” he added.
Founded in 1996, Malak Al Tawouk has three branches in Dubai – including Hessa Street, Motor City and Business Bay – and over 40 branches in Lebanon.