KOJ Group builds resilience through digital transformation

Middle Eastern retailer Kamal Osman Jamjoom (KOJ) Group, with a 700-store network, is focused on building business resilience through an accelerated digital transformation journey. As such, KOJ Group will implement Oracle Cloud Applications to drive business integration and innovation, enhance efficiency, ensure better cost control and compliance and nurture a digital-ready workforce with an aim to support growth strategy and global expansion plans.

“The retail landscape, and customer preference has now evolved dramatically, and in order to continue with our growth strategy, we need to ensure a high degree of business resilience and agility,” said Hisham Al Amoudi, group CEO, KOJ Group. “A comprehensive business transformation that is powered by the latest digital solutions is imperative for us to quickly adapt to the new business environment. Oracle Cloud Applications will help us explore new channels, drive seamless interoperability and innovation with its embedded machine learning and artificial intelligence capabilities.”

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KOJ will transition core business processes from on-premises to an integrated Cloud ecosystem with Oracle Fusion Cloud Enterprise Resource Planning (ERP), Oracle Fusion Cloud Enterprise Performance Management (EPM). The implementation will help KOJ reduce procurement spend by facilitating supplier categorisation and provide a real-time 360-degree view to the management on all supplier spend. Furthermore, using the scenario modelling capability, KOJ management can explore different business scenarios to craft a robust go to market strategy.

“On-premises ERP systems often require customisations and integrations that can delay critical functions like reporting, payments, procurement and lack game-changing technologies like machine learning. In contrast, Oracle Fusion Cloud Applications offers rapid scalability and leading-edge technologies like machine learning and analytics embedded so we can rapidly adapt to business changes and drive new revenue streams,” added Al Amoudi.

KOJ will also digitise its core HR function with Oracle Fusion Cloud Human Capital Management (HCM). This will help the group to connect every human resource process, including global HR, talent management, workforce management and payroll, besides also unifying HCM across finance, supply chain and customer experience. This will enable KOJ management to access a single source of information for HR and finance data to accelerate decision making.

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