ADNOC Distribution launches contactless and cashier-less store


December 6, 2021 | By Justina Eitzinger

ADNOC Distribution, the UAE’s fuel convenience retailer, is the first fuel retailer in the Middle East to launch the next generation retail experience, a fully autonomous and contactless and cashier-less ADNOC Oasis store. It offers new, state-of-the-art cashless and contactless payment system and an AI technology enhanced shopping environment. Busy customers will no longer have to queue or wait for staff to become free, and unlike existing self-service terminals in retail outlets, there’s no need to scan items. Customers only need to tap in with a bank card, Emirates ID, or scan the QR code, pick up the items they need and then simply walk out. Payment is taken after the customer leave the store, either through the app or the bank card used to enter the store, with all details of purchase stored in the app or through an e-receipt.

 

“Our enhanced ADNOC Oasis store is set to revolutionize how we shop. It makes the experience easier, faster and more convenient than ever before. Digitization has been a core part of our ongoing customer-experience enhancements and this unmanned ADNOC Oasis is the very essence of this strategy.
“Creating convenience for customers in their everyday journeys is integral to all that we do. The consumer landscape has naturally evolved as a result of the COVID-19 pandemic and we see how important accessible retail is for our customers. The new concept embodies this very ethos, together with the quality and choice that we are known for.”, said Bader Saeed Al Lamki, CEO, ADNOC Distribution.

 

 

Every shelf in the store is equipped with an electronic LED screen that digitally displays the price as well as any current promotions. Offers and promotions will also be added and updated in real time, with prices adjusted accordingly ensuring customers get the best deals as they become available. Where previous technology has only used cameras to track customers throughout the store, the new ADNOC Oasis also utilizes cutting-edge technology via weight sensors on shelves, enabling both camera and weight sensing information to more accurately track the customers’ shopping and ensure optimal accuracy and speed for the generated customer basket.

 

In addition to picking up snacks or essentials, another unique offering at ADNOC Go stores will be the opportunity to grab fresh coffee and food. Customers will also be able to shop as a family using a single QR code for entry. Once family members have scanned the code and entered the store, they’ll be tracked as a group and all items taken from the shelves by anyone in the group will be added to a single virtual basket.  The first new generation store has been opened at ADNOC’s Sheikh Khalifa Energy Complex, where employees have exclusive access to try out the store, before the new ADNOC Oasis concept is more widely rolled out in the UAE.

Comments

comments

Previous Article Next Article

YOU MAY ALSO LIKE /



It is the final week of the 27th edition of the Dubai 

Continue Reading

January 21, 2022 | By RetailME Bureau

Foodlink Global Restaurants & Catering Services, the F&B services enterprise in India 

Continue Reading

December 29, 2021 | By Zubina Ahmed

‘Tis the time to be jolly! The festive season is back. Celebrate 

Continue Reading

December 19, 2021 | By RetailME Bureau

“It sounds like this, Luh Pan Koh-ti-dyan and means ‘the daily bread’, 

Continue Reading

December 6, 2021 | By Zubina Ahmed

The long weekend might be over but the Etisalat Beach Canteen 2021 

Continue Reading

December 5, 2021 | By RetailME Bureau

UAE gears up to celebrate this year’s National Day celebrations in the 

Continue Reading

November 28, 2021 | By Zubina Ahmed

UAE-based Etisalat Group has signed an agreement with elGrocer, a leading online 

Continue Reading

November 18, 2021 | By RetailME Bureau

Amazon.ae announced that the 11.11 sale is back once again this year 

Continue Reading

November 8, 2021 | By RetailME Bureau

Abu Dhabi Cooperative Society’s COOP City store is now open in Lake 

Continue Reading

November 3, 2021 | By RetailME Bureau

Union Coop, a consumer cooperative in the UAE, revealed that 78% of 

Continue Reading

August 24, 2021 | By Jibran Chouguley

Union Coop has opened its 23rd branch within the UAE in Jumeirah 

Continue Reading

August 2, 2021 | By Jibran Chouguley

Nando’s has revealed their revamped Sheikh Zayed Road outlet where newcomers and 

Continue Reading

July 8, 2021 | By Jibran Chouguley




Download Images RetailME Magazine