RETAILME PEOPLE ENGLISH July 16 2024

Vol 1 Issue 2

عربي TUESDAY, JULY 16

The outlook for retail in the Middle East remains optimistic in 2024 with anticipated moderation of inflation, tourist arrivals and stability despite ongoing geo-political tensions.

Food Sector
is Transforming

Thanks to COP28, food systems transformation will be brought into sharp focus with over 130 countries having committed to a frst-of-its- kind declaration led by the UAE. From local sourcing and sustainable gastronomy to plastic eradication and food waste management – we will see the pressing need for action refected in greater innovation by chefs and operators, as well as increased demand from consumers for more climate conscious offers.”

Emma Banks

Vice President, F&B Strategy & Development

EMEA Hilton

Dr Günther Helm has taken the reigns of Majid Al Futtaim Retail in KSA. Known for his forward-looking strategies and actions, he was earlier heading Cenomi Retail in the Kingdom as its CEO.

Hani Weiss has stepped down from his position as the CEO of Majid Al Futtaim Retail – Carrefour in UAE after having led the business of USD c.7 bn of Sales, +500 stores, 16 countries, 70+ Cities, 38,000 colleagues and serving 750,000 customers a day for 23 years

After holding the position of Head of IT for ASTER Retail GCC for the last 2+ years a leading names in the retail tech ecosystem, Adam Docrat has recently joined Chemist Warehouse UAE as the Head of Information Technology – GCC.

TREND

SPOTTING

THE POWER OF
COMMUNITY

“Customisation and community-building will remain at the top of every retailer’s mind. Fashion retailers, particularly, are embracing the concept of customisation and trying to offer personalised products and services to customers just to build a community of like-minded people. This trend is gathering a lot of momentum, alongside sustainable practices”.

Neeraj Teckchandani

Group Chief Executive Offcer
Apparel Group

TREND

SPOTTING

TIMELESS
APPROACH

“If you are building a ‘brand for tomorrow’ and portraying your brand as the ‘brand of choice’ for Gen Z then sustainability is not an option anymore, it is a must. In KSA pricing is a factor of consideration as customers don’t like to pay a premium or bear that extra cost when it comes to investing in a sustainable product. However, social responsibility is a big factor too and sustainability is a key trend to align with social causes and responsibly stand up to the situation to create a brand that will resonate with a youth-centric customer base”.

May Kanounji

Chief Executive Offcer
Blooming

TREND

SPOTTING

POWER OF
PERSONALISATION

“Three prominent trends which will be defning the retail space are conscious consumerism, the evolution of digital channels, and the demand for personalized shopping experiences. Additionally, the trend toward personalized shopping experiences is shaping customer preferences, were tailored recommendations and immersive engagement drive brand loyalty and satisfaction.”

Toufc Kreidieh

Founding Partner and CEO,
Brands For Less

TREND

SPOTTING

INNOVATING
TASTEBUDS

“Teeming with innovation, the landscape refects a rich diversity of cultures and culinary traditions. Today Dubai, with 13,000 restaurants, ranks second to Paris in restaurant density, boasting a wide choice of gastronomic experiences. Talented people in this industry are constantly pushing boundaries and redefning culinary norms, underscoring the region’s entrepreneurial spirit”

Antonio Gonzalez

Co-Founder, Chairman & Chief Executive Offcer
Sunset Hospitality Group (SHG)

Quality is remembered long after price is forgotten.

Aldo Gucci

Steven Bartlett

The Diary of a CEO

The 33 Laws of Business and Life Paperback – Big Book

This isn’t a book about business strategy, which shifts like the seasons. Instead, it delves into enduring principles that lie at the core of success and failure. Drawing from his own entrepreneurial journey and thousands of podcast interviews, Bartlett brings together timeless principles that are applicable to any industry and can guide anyone striving to build something great or achieve personal greatness.

BUILDING AGILE STOREFRONT

A leading offine retailer from Central Asia wanted to relaunch their online store with a trustworthy, experienced technology provider. Yango Tech focused on building the right customer-centric approach for the retailer and paid meticulous attention to operational effciency and strategic commercial adjustments. What was on top of the team’s mind was delivering an agile approach that helps the retailer seamlessly offer their customers quick access to the inventory. With the business intelligence & new tech implementations from Yango Tech, the retailer brought down D ATA INACCURACIES TO -15% & ACQUIRED 26% NEW USERS.

Learn more about how this was possible and deep dive into the world of possibilities.