UAE-based shopping mall, retail and leisure developer Majid Al Futtaim has opened its first Carrefour hypermarket in Nairobi, Kenya. The French retail franchisees’ entry into the Kenyan market marks a significant milestone in the company’s massive expansion plans into the African continent.
The new 53,800 sqft hypermarket is located in the newly opened Hub Shopping Mall in the Karen suburb and offers more than 30,000 items, including fresh produce and groceries, a fresh bakery, home appliances, electronics and general merchandise.
“At Carrefour, we are committed to offering the best price and best merchandise in a pleasant shopping environment because we are in the business of creating great moments for everyone everyday. We want to meet the needs of our customers who are in pursuit of a shopping experience that will leave them happy and coming back for more. We are also pleased to see the benefits of Carrefour’s presence in Kenya through job creation and support for local producers. We have so far recruited just over 200 staff members at the Hub hypermarket and by the end of 2016 Carrefour Kenya will have a solid staff base of 500,” says Franck Moreau, country manager, Majid Al Futtaim – retail Kenya.
The hypermarket is already working with more than 480 suppliers, local manufacturers, producers and farmers across Kenya. Carrefour Kenya has also introduced customer service standards, a more sophisticated shopping experience and best practice in in-store hygiene processes.
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