UAE’s new e-commerce marketplace DubaiStore goes live


March 25, 2020 | By RetailME Bureau

DubaiStore, a new UAE e-commerce marketplace platform created by Digital Economy Solutions (DES), has gone live. DES is a joint venture between technology consulting company emaratech and the Department of Economic Development of Dubai (DED).

DubaiStore is a unique e-commerce platform that facilitates online sales of products offered by UAE-licensed home businesses, small and medium enterprises (SME) and large companies offering an exceptional experience for both sellers and shoppers in the UAE.

The new e-commerce platform is an initiative to facilitate SMEs to sell their products online providing a healthy competition with big e-commerce players, while offering customers a unique and pleasant online shopping experience. DubaiStore focuses primarily on promoting local licensed businesses with no conflict of interest with the sellers, since it does not own or sell any products of its own.

Customers can order electronics, beauty & fragrance, home & kitchen products, baby & kids products and fashion accessories through this multi-category site, with more categories to be added eventually.

“DubaiStore is a true example of DES and the government’s local contribution in accelerating the strategic plans and smart government initiatives aiming at digital transformation in Dubai. Our objective is to offer a business model that increases a healthy competition in the market for the benefit of the e-commerce world, while maintaining the best environment for safe and trusted shopping,” said Abdallah Hassan Ahmed Hassan, CEO of Digital Economy Solutions (DES).

DubaiStore ensures that no counterfeit or fake products are sold on the platform as only UAE licensed businesses in Dubai are onboard. It helps merchants sell their products by offering them the necessary tools to easily onboard their products and manage their store. This is done by allowing UAE licensed businesses to communicate directly with consumers, create their own microsites, upload products, process orders, prepare collection and receive payments.

On the other hand, shoppers simply have to register their details, browse a trusted catalogue and order their products by paying either by credit card, noqodi Digital Wallet or cash on delivery. On completing the ordering and payment processes, DubaiStore picks up and delivers the products through its own courier company. Customers are offered fast shipping and a free 15-day return facility. Shoppers are guaranteed delivery starting from the next day of ordering.

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