The art & science of food business


December 31, 2018 | By Rupkatha B

“Eating out is an integral part of the regional culture. Historically, shopping malls have been leasing around 18-20% of space for F&B; some have even gone up to 30-35%. But this is not necessarily driven by excess demand and under-supply. Demand has – in fact – been soft, and population growth is slightly stagnant,” observed Sajan Alex, vice president of Abu Dhabi-based Tablez Food Company.

During a conversation with RetailME, Alex highlighted the crucial importance of F&B in enlivening retail spaces. Tablez Food Company operates F&B concepts ranging from home-grown Bloomsbury’s Café and Peppermill to franchised brands including Galito’s, Famous Dave’s, Pancake House, Sugar Factory and more.

There are multiple levels of value enhancement before the food arrives at the table. From sourcing, preparing to cook, final finishing and serving, design and fitouts to training the people – there are several components for a food business to be successful.

“There was a time when we didn’t have to ‘slice, dice and analyse’ each value channel. But now we have to analyse each channel carefully. Historically, not many operators looked at the inventory turnover ratio. We were working on a 10-day inventory holding in the business. At any given point in time, any of our restaurants would have inventory to run for ten days. In the last 18 months, we have brought this down to five days, thereby freeing up working capital and keeping more cash in the business,” Alex revealed.

He also highlighted the importance of investing in the right people within the food business. “The restaurant or F&B business will always be there. Dining out is a lifestyle and bonding space. People are always looking out for the next new thing. One of the things that every food business must heavily invest in is creative capability. Chefs are, after all, engineers who are irreplaceable. We have ensured that our people, chefs, are cared for appropriately. From getting inspired by visiting new places to creating new menu they have the autonomy to think out-of-the-box and innovate within the framework of the business. Today we have been able to create remarkable experiences to remain in the consumer’s mind. That’s where we are putting in a lot of effort.”

Read the full article in the November edition of RetailME

 

Comments

comments

Previous Article Next Article

YOU MAY ALSO LIKE /



UAE gears up to celebrate this year’s National Day celebrations in the 

Continue Reading

November 28, 2021 | By Zubina Ahmed

UAE-based Etisalat Group has signed an agreement with elGrocer, a leading online 

Continue Reading

November 18, 2021 | By RetailME Bureau

Amazon.ae announced that the 11.11 sale is back once again this year 

Continue Reading

November 8, 2021 | By RetailME Bureau

Abu Dhabi Cooperative Society’s COOP City store is now open in Lake 

Continue Reading

November 3, 2021 | By RetailME Bureau

Union Coop, a consumer cooperative in the UAE, revealed that 78% of 

Continue Reading

August 24, 2021 | By Jibran Chouguley

Union Coop has opened its 23rd branch within the UAE in Jumeirah 

Continue Reading

August 2, 2021 | By Jibran Chouguley

Nando’s has revealed their revamped Sheikh Zayed Road outlet where newcomers and 

Continue Reading

July 8, 2021 | By Jibran Chouguley

UAE-based Al Maya Group announced that it will be boosting import of 

Continue Reading

June 24, 2021 | By RetailME Bureau

UAE-based grocery retail chain, Grandiose has opened its first hypermarket in Abu 

Continue Reading

June 2, 2021 | By RetailME Bureau

UAE-based Carrefour announced its theme and plans for Ramadan 2021. The brand 

Continue Reading

March 31, 2021 | By RetailME Bureau

Locally owned supermarket Spinneys celebrates 60 years of doing business in the 

Continue Reading

March 9, 2021 | By RetailME Bureau
Almarai, Carrefour, Emirates have the most loyal customers

UAE-based Carrefour will become the first retailer in the region to offer new levels 

Continue Reading

February 22, 2021 | By RetailME Bureau




Download Images RetailME Magazine