Online retailer SOUQ.com, an Amazon company, has opened a new fulfilment centre (FC) in Dubai. The new 247,570-sqft, cutting-edge facility is the latest example of the company’s continued investment in the UAE, focused on meeting the growing customer demand across the Middle East.
The new facility is also set to benefit regional sellers, including the thousands of small and medium businesses who sell on SOUQ, by ensuring that they are able to reach their customers faster. The new facility will also help SOUQ meet its objective of growing selection and improving convenience for its customers. As a result of the new fulfilment centre, over 600 new jobs will be created within the first year of launch, bringing the total number of SOUQ’s fulfilment centres in the UAE to three.
“Our mission is to be earth’s most customer centric company, where customers can find and discover anything they might want to buy online. With the launch of our new FC in Dubai, we take a significant step forward on this journey by providing a much larger selection, delivered quicker to our customers. Our new FC in Dubai will enable us to meet our customers’ expectations thanks to its focus on operational excellence and world-class processes,” says Prashant Saran, director of Customer Fulfilment Middle East.
The new FC in Dubai, along with the existing FCs, will enable SOUQ to handle the current and future demand in the UAE, where a growing number of customers choose SOUQ for their purchases.
“The increased fulfilment capacity also benefits our sellers, who comprise of thousands of small and medium sized businesses, by enabling them to scale up their businesses on our marketplace. Entrepreneurship is an engine of economic growth around the world, so we are proud to empower so many small businesses that sell through the SOUQ Marketplace. More and more small and medium-sized businesses are choosing to join the SOUQ Marketplace, utilising its capability and high-tech logistics services, in order to reach a larger customer base across the region. This is helping to create jobs and support local suppliers. Our innovative logistics network enables our sellers to provide fast and reliable deliveries to their customers,” adds Ronaldo Mouchawar, CEO of SOUQ.
Fulfilment by SOUQ (FBS) enables sellers to have SOUQ store and ship their products directly to customers, while offering services such as cash on delivery, next-day delivery, and Friday delivery (for home). With FBS, SOUQ also provides customer service and manages returns on behalf of the sellers. Sellers have the flexibility to choose the number of products they want to have fulfilled by SOUQ and scale according to their business requirements.
According to a report by the United Nations, the fashion industry accountsFebruary 18, 2021 | By Shruthi Nair
The jewellery making industry has been under tremendous scrutiny over the yearsFebruary 11, 2021 | By Shruthi Nair
UAE-based Carrefour will become the first retailer in the region to offer new levels
The Organic Farmers’ Market is back in Bay Avenue for its 12th
UAE-based Lulu Group recently inaugurated its first-ever all-female staff store in Jeddah,
Jones the Grocer, the gourmet grocer and cheese retailer launches the Jones
UAE-based Al Maya Supermarkets is hosting a two-week food festival at select
Locally-owned supermarket Spinneys has launched its ‘Power of Plants’ initiative in the
Carrefour UAE has launched “Cookit Yourself” — a curated recipe box created
UAE-based Al Islami Foods, one of the largest frozen food companies in
Marks & Spencer’s plant-based range now offers over 25 vegan products including meat-free
World’s largest fully integrated online brand in fresh fish and meat e-commerce
Homegrown, organic and plant milk company, Koita has announced its expansion into
Retailers in the Middle East are making strides in their multichannel offerings,
Tighter restrictions on hotels, restaurants, shopping malls and entertainment venues on account of
All hotels and restaurants have been directed to temporarily hold entertainment activities
The new Dubai Gold Souk is “very much on track”, according to
Gone are the days of traditional brick-and-mortar as well as purely e-commerce
The Dubai Gold & Jewellery Group’s ongoing jewellery campaign, held in association
Retail Abu Dhabi, the retail platform of the Department of Culture and
Gulf Marketing Group (GMG) is gearing up for a continued surge in
UAE-based Emaar Malls have announced the resignation of its CEO, Rajiv Suri
The Lumière Co, a new e-commerce platform, has launched to offer young
Nakheel Malls, the retail arm of master developer Nakheel, has launched its
Serena Marketplace, a new community shopping and service centre for the Mediterranean-themed