Kout Food Group enhances delivery with GetSwift’s CDM platform


May 28, 2019 | By RetailME Bureau

Kuwait-based, Kout Food Group – with Pizza Hut, Taco Bell, Burger King and Kababji in its portfolio – has announced the strategic partnership with delivery platform GetSwift. Kout Food Group has deployed GetSwift’s CDM (Central Delivery Management) platform across its delivery segment.

Commenting on the CDM deployment, Amin Mohamed, deputy CEO of Kout Food Group, says, “The vision and goal of Kout is to provide its customers with superior quality in food and services. In this endeavour, it is imperative for us to deploy best-in-class solutions that take into account the unique challenges we anticipate in delivery segment in the future. The teams worked hand-in-hand designing a world-class platform, enabling wow customer experience with features such as cash management, driver incentives, workforce scheduling/management, driver pooling, deeper business intelligence/analytics as well as dispatching & routing algorithms that are unique to each trade zone.”

“Although this has been a lengthier journey than expected, we are honoured and humbled by the trust and faith our partners at Kout Food Group have given us during a period of time that was challenging for GSW due to external pressures. We both agreed that our joint success will be created not only through technology, but with an unwavering passion and strength of conviction of all teams working as one to deliver the outcomes customers expect. This joint product knowledge coming together to create a unique evolving product suite, is what separates and makes us better than any of our competitors. We don’t see ourselves as a vendor nor are we seen as just a vendor by our colleagues at Kout, but part of one larger global team working towards common goals. We look forward to the next chapter in our global story,” adds Bane Hunter, CEO, GSW.

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