KOOOT.com re-launches e-commerce platform


February 8, 2018 | By RetailME Bureau

Eighteen months after launch, online shopping platform for modern Middle Eastern women, KOOOT.com has re-launched its e-commerce platform with a new look and an enhanced shopping experience.

Commenting on the relaunch, Luma Bourisly, CEO of KOOOT.com says, “In an era of innovation and disruption it is essential that we get back to basics by really listening to our target audience and reacting fast. What they want is, at the core, an experience in which they can find what they’re looking for and discover new cost-effective products that fit their lifestyle and culture in a smooth, seamless manner. Innovation needs to be built around fulfilling that.”

“In an e-commerce ecosystem that values volume most, we take steps to make sure the customer doesn’t feel like another number. We want to draw a smile on our customer’s face when she unwraps her order and finds a pleasant surprise from the KOOOT team. These little details are cherished by the customer, perhaps even more than the product itself,” she continues.

The new KOOOT.com platform brings customers a seamless shopping experience that combines products from global brands and products made by women entrepreneurs in the Middle East available under the ‘Women’s Souq’ category.

“We take pride in being supporters of local talent. We believe that the Middle Eastern community is able to support locally made brands. Not only are we nurturing local talent, but this model also helps – no matter how small – turn this part of the world from a consuming to a producing market. Every little effort can have great economic impact if the community makes the right choice,” Bourisly stresses.

KOOOT – which delivers to the UAE, Saudi Arabia, Kuwait, Bahrain and Oman – has joined hands with Tap, an online payment service provider in Kuwait. Founded in 2014 by a team of entrepreneurs with over 20 years of collective banking and payments experience, Tap was established to revolutionise the way businesses managed their finances, providing easy, fast and smooth online solutions with an innovative approach and user experience in electronic payments.

“Today, we manage over 5,000 businesses, ranging from SMEs to big corporations, allowing our businesses to accept major debit and credit cards adopted globally including Visa, MasterCard and American Express, while serving localised debit networks regionally such as KNET, Sadad Account, Mada, Benefit, Fawry and others,” elaborates Ahmed Al Munayes, co-founder & CGO of Tap. “Being focused on the Middle East region, we support all GCC currencies along with the Egyptian Pound and other major international currencies”.

Further, KOOOT is now certified by Dubai Economy under its Digital Protection Initiative – launched in June 2017 by the Commercial Compliance and Consumer Protection sector at Dubai Economy in partnership with SOUQ.com. This certification, displayed on the KOOOT.com website, assures customers that their full customer rights are maintained in accordance with Dubai consumer protection laws. This includes proper procedure in dealing with customer inquiries, complaints and comments to bolster customer trust in e-commerce.

Comments

comments

Previous Article Next Article

YOU MAY ALSO LIKE /



The long weekend might be over but the Etisalat Beach Canteen 2021 

Continue Reading

December 5, 2021 | By RetailME Bureau

UAE gears up to celebrate this year’s National Day celebrations in the 

Continue Reading

November 28, 2021 | By Zubina Ahmed

UAE-based Etisalat Group has signed an agreement with elGrocer, a leading online 

Continue Reading

November 18, 2021 | By RetailME Bureau

Amazon.ae announced that the 11.11 sale is back once again this year 

Continue Reading

November 8, 2021 | By RetailME Bureau

Abu Dhabi Cooperative Society’s COOP City store is now open in Lake 

Continue Reading

November 3, 2021 | By RetailME Bureau

Union Coop, a consumer cooperative in the UAE, revealed that 78% of 

Continue Reading

August 24, 2021 | By Jibran Chouguley

Union Coop has opened its 23rd branch within the UAE in Jumeirah 

Continue Reading

August 2, 2021 | By Jibran Chouguley

Nando’s has revealed their revamped Sheikh Zayed Road outlet where newcomers and 

Continue Reading

July 8, 2021 | By Jibran Chouguley

UAE-based Al Maya Group announced that it will be boosting import of 

Continue Reading

June 24, 2021 | By RetailME Bureau

UAE-based grocery retail chain, Grandiose has opened its first hypermarket in Abu 

Continue Reading

June 2, 2021 | By RetailME Bureau

UAE-based Carrefour announced its theme and plans for Ramadan 2021. The brand 

Continue Reading

March 31, 2021 | By RetailME Bureau

Locally owned supermarket Spinneys celebrates 60 years of doing business in the 

Continue Reading

March 9, 2021 | By RetailME Bureau




Download Images RetailME Magazine