British retailer John Lewis & Partners has collaborated with the UK’s leading provider of appliance care, Domestic & General (D&G), to launch an exclusive new customer offer called Protect Plus. The deal will initially run for three years.
Serving large number of households across the UK, Domestic & General created Protect Plus to provide a cover for customers of John Lewis’ products, including domestic appliances, TVs, technology products, mobile phones, and furniture.
The UK-wide collaboration offers a customer service, providing cover against accidental repair costs. It will launch on JohnLewis.com with immediate effect and will be available in-store once shops reopen.
“This partnership is part of our commitment to provide the highest level of service for customers across our product ranges and complements our existing warranty proposition,” said Sean Allam, director of services, John Lewis & Partners.
“We know that our customers love the technology and furniture products that they buy from us, but we understand that accidents can happen. We want to provide our customers with the reassurance that if their product is accidentally damaged, we can make it as quick and easy as possible to get it back up and running.”
“We’re delighted to have partnered exclusively with John Lewis to launch Protect Plus. We created this unique policy to complement the John Lewis brand, providing a hassle-free and customer-centric approach,” added Ian Mason, chief executive of Domestic & General. “John Lewis’ approach to retail aligns with our mission to always put our customers first. During these uncertain times, it is more important than ever to ensure that the products customers rely on can be repaired quickly, efficiently and effectively.”
Established over 100 years ago, D&G is a leading provider of appliance care in the UK with a growing presence overseas.
The John Lewis Partnership owns and operates two of Britain’s best-loved retail brands – John Lewis & Partners and Waitrose & Partners.
Words by Farimah Moeini, Snapchat Head of Industry – Retail and Travel TheJuly 5, 2021 | By RetailME Bureau
Snapchat has been betting big on Augmented Reality’s (AR) retail future consideringJune 22, 2021 | By Jibran Chouguley
Union Coop, a consumer cooperative in the UAE, revealed that 78% of
Union Coop has opened its 23rd branch within the UAE in Jumeirah
Nando’s has revealed their revamped Sheikh Zayed Road outlet where newcomers and
UAE-based Al Maya Group announced that it will be boosting import of
UAE-based grocery retail chain, Grandiose has opened its first hypermarket in Abu
UAE-based Carrefour announced its theme and plans for Ramadan 2021. The brand
Locally owned supermarket Spinneys celebrates 60 years of doing business in the
UAE-based Carrefour will become the first retailer in the region to offer new levels
The Organic Farmers’ Market is back in Bay Avenue for its 12th
UAE-based Lulu Group recently inaugurated its first-ever all-female staff store in Jeddah,
Jones the Grocer, the gourmet grocer and cheese retailer launches the Jones
Furniture retailer Home Box has opened its first-of-a-kind retail outlet in the
Log files, excel spreadsheets with point-of-sale figures, hierarchies, and inventory data are
Retailers today are seen to be taking pride in calling themselves a
The Ministry of Human Resources and Social Development in Saudi Arabia has
UAE-based Home Box has opened its 20th retail outlet in the Kingdom
Extravagant, conceptual, great food and views are some of the ways that
Abu Dhabi’s state investment company ADQ is in talks to invest about $500 million
UAE-based Nikai Group recently celebrated its 1st anniversary in the Arab Republic of
Anthropologie, the US label known for its bohemian wear and eclectic home
The once powerful department stores that anchored malls and streets around the
Who isn’t a sucker for discounts? Customers today are spoiled for choice
The various e-commerce and virtual retail stores that cater to different product