Emaar Hospitality Group launches single-point mobile app

RetailME Bureau

Emaar Hospitality Group, the hospitality and leisure business of Emaar Properties PJSC, has launched a fully-integrated mobile app that covers all the leisure experiences, hotels and hospitality under the group.

With the single app, users will have seamless access to an extensive range of services including booking of restaurants, entertainment attractions, spas, hotels and golf using their mobile devices. The new app replaces all the earlier apps that were launched for the individual leisure attractions and hotel brands under Emaar Hospitality Group.

“The launch of the new Emaar Hospitality Mobile App highlights our digital transformation focus to enhance the convenience of our guests. Replacing all the other Apps that we had launched years ago, this App further simplifies the user experience and serves as a single point source of information and to access various services. Guests from anywhere in the world can make informed decisions and plan every detail of the lifestyle choices they cherish across our hotels and leisure attractions,” Chris Newman, COO, Emaar Hospitality Group.

Designed to meet the aspirations of today’s mobile-first and mobile-only travellers, the new mobile app features inspiring design and exceptional imagery to strengthen the online engagement with the guests. It also provides access to city guides and highlights more targeted value-added services based on their preference.

From search to booking, online engagement and everything in between, the new mobile app has a user-friendly interface and is part of Emaar Hospitality Group’s digital initiatives that draws on the incredible potential offered by the increased smartphone penetration in the region. The aim is to engage customers, enable them to customise their travel plans and revolutionise the way reservations are made.

Emaar Hospitality Group will continue to invest in digital solutions and implement innovative strategies to increase bookings, streamline hotel operations and integrate added-value services to deliver personalised experiences for its guests.