Dynamism drives the regional grocery market

September 5, 2017 | By Rupkatha B

The old world charm of the traditional, neighbourhood bakalas, what we today prefer calling neighbourhood or convenience stores, might be a thing of the past. But the core essence of these long-faded establishments remains. Back then customers demanded bakalas to maintain a ledger of their monthly orders to be paid off at the beginning of the month or during the salary week. These days’ we don’t see that pattern anymore; however, shopping behaviour has not changed much with consumers still preferring to do their grocery shopping towards the beginning of the month or during the pay-week.

Back in the days training on customer service did not exist but grocers ensured their customers walked away satisfied. Loyalty programmes didn’t exist; it evolved through relationship building, which is not much different today. Customers had limited choices with fewer product varieties – sans vegan, free from additives and so on – but the basic idea of consuming, and availability of, healthy food was ensured. Regulations around happiness and customer compliance didn’t exist because it was an unspoken rule to serve customers well…

RetailME takes bird’s eye view of the Middle East’s grocery retail market

In 2016 the GCC grocery retail market was estimated at $84 billion, representing a 7.7% growth, states research firm Euromonitor International. The number includes retail sales of modern and traditional grocery as well as food and drinks specialist retailers. This year the market is expected to grow by nearly 6%, touching the $88 billion-mark.

Read the full article in the September edition of RetailME



Previous Article Next Article


UAE-based grocery retail chain, Grandiose has opened its first hypermarket in Abu 

Continue Reading

June 2, 2021 | By RetailME Bureau

UAE-based Carrefour announced its theme and plans for Ramadan 2021. The brand 

Continue Reading

March 31, 2021 | By RetailME Bureau

Locally owned supermarket Spinneys celebrates 60 years of doing business in the 

Continue Reading

March 9, 2021 | By RetailME Bureau
Almarai, Carrefour, Emirates have the most loyal customers

UAE-based Carrefour will become the first retailer in the region to offer new levels 

Continue Reading

February 22, 2021 | By RetailME Bureau

The Organic Farmers’ Market is back in Bay Avenue for its 12th 

Continue Reading

February 17, 2021 | By RetailME Bureau

UAE-based  Lulu Group recently inaugurated its first-ever all-female staff store in Jeddah, 

Continue Reading

February 15, 2021 | By RetailME Bureau
Jones the grocer

Jones the Grocer, the gourmet grocer and cheese retailer launches the Jones 

Continue Reading

February 1, 2021 | By RetailME Bureau

UAE-based Al Maya Supermarkets is hosting a two-week food festival at select 

Continue Reading

January 17, 2021 | By Lawrence Pinto

Locally-owned supermarket Spinneys has launched its ‘Power of Plants’ initiative in the 

Continue Reading

January 17, 2021 | By RetailME Bureau

Carrefour UAE has launched “Cookit Yourself” — a curated recipe box created 

Continue Reading

January 5, 2021 | By RetailME Bureau
Al Islami Plant-Based Burger

UAE-based Al Islami Foods, one of the largest frozen food companies in 

Continue Reading

January 3, 2021 | By RetailME Bureau
Marks & Spencer's plant-based range

Marks & Spencer’s plant-based range now offers over 25 vegan products including meat-free 

Continue Reading

December 23, 2020 | By RetailME Bureau

Download Images RetailME Magazine