Dalma Mall honoured for excellence

RetailME Bureau

Abu Dhabi-based Dalma Mall has received the prestigious Sheikh Khalifa Excellence Award – 2020 (SKEA) for continuous contribution to its community and steady performance as a shopping centre. The recognition is an outcome of Dalma Mall’s strategic implementation to achieve maximum level of operational excellence and to sustain its industry leadership.

SKEA was launched by the Abu Dhabi Chamber of Commerce and Industry in 1999 to provide a roadmap and a methodology for continuous improvement and enhanced competitiveness among local and national businesses.

“We thank the organisers of the Sheikh Khalifa Excellence Award for rewarding our vision for excellence and quality, by bestowing us with this great honour. This award is an excellent platform where we can showcase our strength and constant efforts to raise our standards. Our motto is ‘customer first’ and we implement a quality-focused strategy to ensure the delivery of great experiences to our customers and drive excellence through innovative programmes and initiatives within the mall,” said Bhupinder Singh, general manager & CFO, Dalma Mall.