Operated in the UAE by Majid Al Futtaim, Carrefour launches click & collect self-service at DIFC (Dubai International Financial Centre) community, introducing innovative technology to the region. Visitors to Gate Avenue at DIFC will now have access to Carrefour’s offers at its latest store and enjoy the flexibility of shopping through the automated click & collect self-service. The new service will dispense online grocery orders to customers through a dedicated robot, providing a convenient alternative to online deliveries.
Customers in DIFC can now order online via the Carrefour app or website and choose to collect their orders through click & collect self-service. Once the order is placed, customers will receive a QR code to use at the robot placed at Gate Avenue’s parking area to collect their orders.
As Carrefour launches click & collect self-service at DIFC, Hani Weiss, CEO at Majid Al Futtaim Retail, said, “We are excited to expand our offering and high-quality products to the DIFC community, while introducing a new innovation that will cater to the busy and fast-paced lifestyle at one of the leading business hubs in Dubai. I would like to thank our partners at DIFC for giving us the chance to be part of their community, where we can promise a unique shopping experience for everyone, whether at the store or via the click & collect self-service.”
The new service has a dedicated parking area near the robot to allow customers to park easily while collecting their orders. The automated service is contactless, refrigerated and is a step beyond Carrefour expanding its click & collect offering. The robotised service can fulfil hundreds of orders per day, operating 24 hours a day.