The 24th annual Business Excellence Awards was recently hosted by the Department of Economic Development (DED) in Dubai, which honoured 40 winners under Dubai Quality Award (DQA), Dubai Human Development Award (DHDA), Dubai Service Excellence Scheme (DSES) for their outstanding pursuit of excellence during 2017.
Held under the patronage of His Highness Sheikh Mohammed Bin Rashid Al Maktoum, UAE vice president, prime minister and ruler of Dubai, the ceremony was attended by Sheikh Maktoum Bin Mohammed Bin Rashid Al Maktoum, deputy ruler of Dubai, and Ahmed bin Mohammed bin Rashid Al Maktoum, chairman of the Mohammed bin Rashid Al Maktoum Knowledge Foundation.
Emirates Gas (from the manufacturing – oil & gas sector) and Transguard Cash (service sector) received the coveted Dubai Quality Award 2017 from Sheikh Maktoum Bin Mohammed Bin Rashid Al Maktoum.
Fujairah Police General Headquarter (government sector), The National Bank of Ras Al Khaimah (finance sector), Aster Hospital – Mankhool Branch (healthcare sector), Deyaar Owners Association Management (service sector), Gulf Medical University (education sector) and Global Green Bridge Contracting (construction sector) received the Dubai Quality Appreciation Award based on highest score by sector.
The French Business Council (Dubai & Northern Emirates) was also awarded the Dubai Quality Appreciation Award for Representative Entities.
Dubai Courts (government sector), AW Rostamani Group (trade sector), Union National Bank (finance sector) and Al Ain Hospital and Corniche Hospital from (healthcare sector) received the Dubai Human Development Award.
Network International (finance sector), Al Gharbia Hospitals (healthcare – hospitals), Aster Pharmacy Group (healthcare – pharmacies), British Orchard Nursery – Dubai Silicon Oasis Branch (education sector) and Thumbay Group (service sector) received the Dubai Human Development Appreciation Award based on highest score by sector.
Ahmed bin Mohammed bin Rashid Al Maktoum honoured the 18 Best Service Performance Brands from participants in the Dubai Service Excellence Scheme (DSES) during 2017. The winners included Arabian Automobiles – Nissan (automobile showroom), EROS ELECTRICALS (electronics), The Bagel Bar Coffee House (café), Pure Gold Jewellers (jewellery), National Bonds Corporation (contact centre), National Bank of Ras Al Khaimah (banking services), Al Fardan Exchange (money exchange services), Dnata Travel Services (travel services), aafaq Islamic Finance (services), DANUBE HOME (furniture), Al Jaber Optical (opticals), Life Pharmacy (pharmacies), India Palace Restaurant (restaurant), Springfield (clothing), Nine West (footwear), The Face Shop (general retail), Global Village (leisure & entertainment) and aswaaq (hypermarket).
Three winners among DSES participants who introduced the Happiness Meter initiative in their outlets were also honoured. The winner with the highest overall happiness index score was Arab Bank for Investment & Foreign Trade (Al Masraf), while the winner of the highest number of happiness meter votes received from customers was aafaq Islamic Finance. Dubai Islamic Bank (Widest implementation of Happiness Meter) was also a winner.
“The winners of the Business Excellence Awards represent a measure of organisational performance and a catalyst in the race towards excellence, further development and prosperity,” said Sami Al Qamzi, director general of DED, while adding that the success of Dubai’s quality and excellence journey depends on productive public and private sectors.
Words by Katie Streten Experiential Strategy Director, VMLY&R COMMERCE Throughout the last year,June 13, 2021 | By Shruthi Nair
UAE-based grocery retail chain, Grandiose has opened its first hypermarket in Abu
UAE-based Carrefour announced its theme and plans for Ramadan 2021. The brand
Locally owned supermarket Spinneys celebrates 60 years of doing business in the
UAE-based Carrefour will become the first retailer in the region to offer new levels
The Organic Farmers’ Market is back in Bay Avenue for its 12th
UAE-based Lulu Group recently inaugurated its first-ever all-female staff store in Jeddah,
Jones the Grocer, the gourmet grocer and cheese retailer launches the Jones
UAE-based Al Maya Supermarkets is hosting a two-week food festival at select
Locally-owned supermarket Spinneys has launched its ‘Power of Plants’ initiative in the
Carrefour UAE has launched “Cookit Yourself” — a curated recipe box created
UAE-based Al Islami Foods, one of the largest frozen food companies in
Marks & Spencer’s plant-based range now offers over 25 vegan products including meat-free
Abu Dhabi’s state investment company ADQ is in talks to invest about $500 million
The once powerful department stores that anchored malls and streets around the
Who isn’t a sucker for discounts? Customers today are spoiled for choice
The various e-commerce and virtual retail stores that cater to different product
A private helicopter carrying the chairman and managing director of Lulu Group,
Tighter restrictions on hotels, restaurants, shopping malls and entertainment venues on account of
All hotels and restaurants have been directed to temporarily hold entertainment activities
The new Dubai Gold Souk is “very much on track”, according to
Gone are the days of traditional brick-and-mortar as well as purely e-commerce
The Dubai Gold & Jewellery Group’s ongoing jewellery campaign, held in association
Retail Abu Dhabi, the retail platform of the Department of Culture and