7eleven partners with FODEL to ease online shopping


July 14, 2019 | By RetailME Bureau

US-based convenience store chain 7eleven has joined hands with FODEL to make the pick-up service available to online shoppers at any of 7eleven store across the UAE. More 7eleven outlets will offer the service once they open later this year to become part of FODEL’s rapidly growing network of collection points across the UAE helping consumers to receive their shipments faster, cheaper and at a place and time most convenient to them.

Dubai-based last-mile delivery start-up FODEL is the first in the GCC to implement the pick-up location option as an alternative to home delivery, enabling online shoppers to pick up their e-commerce parcels from their local stores any time they want. The concept is famous around the world and 7eleven is a reference point for the pick-up service concept internationally. Many of 7eleven’s 66,000 stores in 18 countries including, the US, European and Hong Kong outlets offer similar e-commerce parcel pick-up services and the trend is catching up in the UAE.

Since 7eleven stores are open 24 hours, 365 days a year, people can visit them any time to pick up their parcels, day or night. Consumers are notified in real-time once their order arrives at their preferred 7eleven location and have full visibility and control over their shipments.

“Adding FODEL as a service to our stores enhances consumer convenience, increases footfall and will help boost impulse purchases from our customers who come to 7eleven for the high-quality of the ‘grab and go’ fresh food products at affordable prices and multiple services available under one roof,” said Christophe Noblet, general manager, Seven Emirates Investment.

“7eleven is a reference of the pick-up locations concept globally and well-known for the great customer experience they provide. We are happy to have them part of our network and we can together create a unique and hassle-free parcel collection experience for online customers,” added Soumia Benturquia, founder & CEO, FODEL. “7eleven’s growing network of UAE stores, their 24/7 availability and their strategic locations are a great asset for FODEL.”

“Besides the technology, FODEL provides training programmes to retail staff of merchants to ensure a smooth customer experience. Store owners and operators have little to do to integrate without the need to hire new staff or invest in additional space,” concluded Mukesh Tripath, COO, FODEL.

 

Previous Article Next Article

SHARE

YOU MAY ALSO LIKE /


Rajiv Warrier, Chief Executive Officer, Choithrams

Since the launch of its first store in the UAE five decades 

Continue Reading

March 20, 2024 | By RetailME Bureau
Dr. Dhananjay Datar Chairman & Managing Director ADIL Trading Co. LLC

Dr. Dhananjay Datar Chairman & Managing Director ADIL Trading Co. LLC holds 

Continue Reading

February 29, 2024 | By Rupkatha B
Hani Weiss, Chief Executive Officer, Majid Al Futtaim Retail

In 1995 regional retail conglomerate Majid Al Futtaim introduced Carrefour to the 

Continue Reading

February 26, 2024 | By RetailME Bureau
Prashant Parameswaran, Managing Director and Chief Executive Officer of Tata Consumer Soulfull

Tata Soulfull, a leading name in the ‘good-for-you’ snacks and breakfast cereals 

Continue Reading

February 22, 2024 | By Rupkatha B
Jean-Luc Graziato, Chief Commercial Officer of Majid Al Futtaim – Retail and Alia Al Harmoodi, Acting CEO of the Environment, Health and Safety Agency

Majid Al Futtaim – Retail, which holds the exclusive franchise to operate 

Continue Reading

February 20, 2024 | By RetailME Bureau
Krishna Dhanak, Managing Director, Alpen Capital

In an exclusive interview Krishna Dhanak, Managing Director, Alpen Capital shared insights 

Continue Reading

February 19, 2024 | By Rupkatha B
Majed M. Al-Tahan, Co-founder & Managing Director, Danube Online

As digital transformation across the retail industry continues to accelerate, the expectations 

Continue Reading

December 19, 2023 | By RetailME Bureau
Frederic Levy-Perrault, CEO, Al Raya Supermarket

Saudi Arabia-based grocery retail chain Al Raya Supermarket serves over 100,000 customers 

Continue Reading

December 15, 2023 | By RetailME Bureau
Ahmad AR. BinDawood, Chief Executive Officer, BinDawood Holding

BinDawood Holding has a rich Saudi heritage, spanning over 50 years, 38 

Continue Reading

December 13, 2023 | By RetailME Bureau
Majid Al Futtaim Retail commits to Collaborative Impact Goals at COP28

Majid Al Futtaim Retail, which owns the exclusive rights to operate Carrefour 

Continue Reading

December 8, 2023 | By Rupkatha B
BinDawood Holding Company earns Honorary Shield for Compliance Excellence

BinDawood Holding Company has earned an Honorary Shield, a distinguished recognition by 

Continue Reading

December 6, 2023 | By RetailME Bureau
First Movers Coalition for Food to create up to $20-bn value chain for sustainable farming

The World Economic Forum, with support from the Government of the United 

Continue Reading

December 5, 2023 | By RetailME Bureau




Download Images RetailME Magazine