Majid Al Futtaim Launches Carrefour in Uzbekistan


December 29, 2020 | By RetailME Bureau

Majid Al Futtaim has opened its first Carrefour store in Tashkent, Uzbekistan. The launch underlines the brand’s ambitions to respond to the growing demand for modern retail in the country, while also catering to evolving customer needs.

As one of the most recognised retail brands in the world, Carrefour introduces an elevated shopping experience to the Uzbek market through its international standards and retail best practices, customer service, and best in-store hygiene processes. Offering more than 16,000 items, including the widest choice of fresh produce, groceries, and local products; an assortment of non-food products including household goods, as well as textile products; its own-name line of high quality (private label) items; and a large variety of ecological (bio) products, Carrefour is committed to delivering exceptional value for each and every customer.

Prioritising the customer experience, Carrefour Uzbekistan features unique in-store concepts that include a food court; tandoor; sushi bar; bakery and pizzeria, where customers can enjoy a selection of fresh pastries, ready-to-eat products, and delicacies. The store also provides special priority check-out lines for pregnant women and people with special needs as well as free Wi-Fi.                    

With a distinctive brand proposition, Carrefour guarantees its customers, high-quality products; unbeatable value; efficient and timely check-out at the cash counter; compliance with the price indicated on the price tag; and the option to refund or exchange goods within seven days.

To celebrate its opening, Carrefour has also launched its MyClub loyalty programme along with a mobile application which allows customers to earn points while shopping, giving them additional discounts on selected brands and products.

As part of the Majid Al Futtaim ecosystem, Carrefour strives to set the standard for being a sustainable and responsible brand. As such, Carrefour Uzbekistan is encouraging customers to make use of eco bags, paper and reusable bags, in place of plastic bags and has introduced a ‘Green checkout’ counter, where customers using reusable bags will be given priority service. Additionally, Carrefour has initiated a waste recycling project, installing waste sorting containers for further processing.

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