Emirates National Oil Company (ENOC) Retail, the retail business of ENOC, has been awarded the ISO 31000 standard for risk management, ISO 10002 standard for customer satisfaction & complaints management and has extended the scope of its ISO 9001, ISO 14001, OHSAS 18001 & HACCP certifications for quality, environment, occupational health & safety, food safety and other key parameters.
“These landmark certifications are a testament to ENOC Retail’s focus on adopting and implementing global standards and best practices to ensure effectiveness, efficiency and integrity in its day-to-day operations. These certifications will further strengthen our credibility among our customers and partners, defining our unwavering commitment to quality,” says Burhan Al Hashemi, ENOC’s managing director of retail.
The certifications were secured following the implementation of several path-breaking procedures and systems based on international models. “This in turn has contributed to our bottom-line with ENOC Retail recording strong performance across all touch-points last year,” he explains. “We are committed to further enhancing the standards of excellence across all our operations in line with Dubai government’s vision to promote quality, sustainability and innovation, thus leading to customer satisfaction.”
Watsons to open 20 new stores in the GCC
In 2020, global health & beauty retailer AS Watson Group signed its
April 29, 2024 | By Rupkatha BAsda and Deliverect Deepen Partnership to Power Rapid Delivery Across Asda Express
SQUATWOLF’s Kuwait Flagship Store Anchors Its Regional Growth Ambitions
Global beauty icon Ulta Beauty to make Riyadh debut at Panorama Mall
/ 
For decades, Haldiram’s built deep recall across the UAE through its packaged
When House of Habanero opened its first physical location at Alserkal Avenue
Union Coop has completed a significant expansion of its Hatta Souq branch,
Saudi Arabia is set to welcome U.S. food exporters this week, as
Majid Al Futtaim has officially entered the discount retail segment with the
As convenience increasingly becomes currency in the region’s grocery landscape, Union Coop
As wellness becomes a lifestyle in the UAE, the grocery aisle is
Grandiose, one of the leading grocery retailers in the UAE with a
With shifting consumer behaviour, rising cost pressures, regulatory changes, and rapid digitization,
Union Coop’s blend of retail expansion, digital innovation, and community focus is
Abu Dhabi-based MAIR Group has marked a pivotal stage in its transformation
In a move that blurs the line between shopping and investing, Apparel
/ For decades, Haldiram’s built deep recall across the UAE through its packaged
When House of Habanero opened its first physical location at Alserkal Avenue
Union Coop has completed a significant expansion of its Hatta Souq branch,
Saudi Arabia is set to welcome U.S. food exporters this week, as
Majid Al Futtaim has officially entered the discount retail segment with the
As convenience increasingly becomes currency in the region’s grocery landscape, Union Coop
As wellness becomes a lifestyle in the UAE, the grocery aisle is
Grandiose, one of the leading grocery retailers in the UAE with a
With shifting consumer behaviour, rising cost pressures, regulatory changes, and rapid digitization,
Union Coop’s blend of retail expansion, digital innovation, and community focus is
Abu Dhabi-based MAIR Group has marked a pivotal stage in its transformation
In a move that blurs the line between shopping and investing, Apparel
Previous Article