The UAE represents the biggest annual spend per online shopper at $1,648 in the Middle East, North Africa, and South Asia (MENASA) region.
This was revealed in the ‘UAE eCommerce Landscape 2020’ report by Dubai Economic Development and Visa. The report also compares UAE to mature and emerging benchmark markets including the US, UK, Australia and Singapore, as well as Brazil, South Africa and Malaysia.
According to the findings of the survey, the UAE continues to maintain a healthy lead in average transaction size compared to both mature and emerging e-commerce markets. The average transaction value in the UAE was $122 in 2019-20, compared to $76 in mature markets, and $22 in emerging markets.
“We’ve seen a number of adoption barriers reduce as the demand for e-commerce and contactless commerce skyrocketed during the lockdown. We call these habit forming behaviours as more consumers and merchants have now experienced the security, convenience and range of online commerce and we anticipate this trend to continue post-pandemic,” said Marcello Baricordi, Visa’s General Manager for Middle East and North Africa.
“Because of this, businesses that work to adapt to this new world of e-commerce and digital payments have the best chance at both recovery and thriving. All merchants regardless of size must now think beyond just adapting and focus on their medium and long term strategy”, she added.
According to the report, more than half (58%) of UAE consumers surveyed by Visa in 2020 were found to have abandoned their online shopping cart because of authentication delays or failure. Solutions like Visa’s Click to Pay button help to reduce that friction. Additionally, making online payment the norm and eradicating cash on delivery will reduce the cost, complexity, and risk for online merchants.
While almost every business has been impacted by the pandemic in some way, small businesses have struggled the most. Helping small merchants move online so they can survive challenging market conditions must be a priority for the communities they operate in.
“With the perfect set of supportive factors – from digital-friendly policies to relief measures, high internet, smartphone and social media penetration, and world-class infrastructure – there is no market better equipped than the UAE to take e-commerce and the payments ecosystem to the next level,” Baricordi added.
J Lindeberg was started by Johan Lindeberg in 1990s with the aimSeptember 2, 2022 | By RetailME Bureau
Majid Al Futtaim has made significant strides toward environmental, social, and corporateJuly 5, 2022 | By RetailME Bureau
British grocer Waitrose has opened its newest store in Abu Dhabi’s Khalifa
UAE-based Al Maya Supermarkets has kicked off its ‘Netherlands Food Week’ that
British grocery retail chain Tesco has announced a price lock on over
Dubai-based grocery retailer Union Coop has successfully obtained the ISO 22301, an
Spanish omnichannel supermarket chain Mercadona has announced salary increase amid inflation that
Grocery retail chain Choithrams will open eight convenience stores across Rove Hotels’
Part of regional retail conglomerate GMG, Géant plans to open more than
Online share in FMCG sales has been growing all over the world,
Majid Al Futtaim Retail, operator of the Carrefour franchise in the Middle
UAE-based diversified conglomerate GMG and Silal have signed a memorandum of understanding
Abu Dhabi based grocery retail chain Lulu Group has partnered with Amazon
UAE-government-led initiative Food Tech Valley – announced in 2021 by His Highness
Panda Retail Company yesterday held its first annual event for suppliers: “PACE”
UAE-based retail conglomerate Apparel Group has announced a strategic partnership with homegrown
Majid Al Futtaim, a leader in fashion, shopping mall, communities, and leisure
Ten years ago, the Dubai Festivals and Retail Establishment (DFRE), the organiser
UAE-based Brands For Less (BFL) Group predicts strong growth in Qatar’s retail
The National Retail Federation and Comexposium Group, one of the leading event organisers
The Middle East history will forever remember 2022 as the year of
The metaverse will fundamentally disrupt the retail ecosystem and take personalisation from
The Retail Leaders Circle is convening its 9th MENA Summit in Riyadh,
Consumers spent $1.14 trillion online globally and $270 billion in the US
120 billion new garments are made every year…of which 30% are worn
In January 2020 the share of contactless transactions in the UAE was