By Justina Eitzinger – RetailME Bureau
Saudi-based multi-brand fashion retailer Kamal Osman Jamjoom (KOJ) Group has chosen Oracle retail point-of-service and Oracle retail store inventory management to optimise store operations and improve customer experiences across its 500-plus stores in the region.
KOJ has integrated these Oracle applications with its existing Oracle retail merchandising operations management, Oracle retail merchandise financial planning and Oracle retail warehouse management system solutions to create an enterprise-wide view of the business that ensures its retail operations are optimised to support the group’s performance, growth and customer objectives.
The Oracle retail stores applications deliver a more unified view of operational data, providing the business with improved visibility of inventory levels and item performance, with which it can act quickly to meet store needs and trends to drive sales.
In addition to driving higher levels of customer satisfaction through timely merchandise availability, store associates can access customer profile and purchasing/loyalty history data in real-time to maintain consistent and positive shopping experiences across KOJ’s store portfolio. The latest Oracle deployment extends the group’s strategic relationship with Oracle, which began in 2006 with the selection of Oracle retail and Oracle e-business suite, and has continued to support the group’s expansion across the GCC.
With over 500 stores across six countries, KOJ is one of the best established retail groups in the region, operating 11 brands – some franchised and the rest private labels (two of which, Nayomi and Mikyajy, are highly successful brands) – on the Oracle platform. KOJ implemented the Oracle applications in five months and continues to roll them out across its business.
“This latest addition to our Oracle retail platform takes us closer to achieving our strategic business and customer objectives,” says Thameem Rizvon, CIO, KOJ Group. “The integrated capabilities of the retail solutions deliver significant value by improving the in-store experience of our customers.”
“The KOJ Group has been able to deliver a superior customer experience by building on its existing Oracle Retail foundation to optimise store operations,” adds Mike Webster, senior vice president and GM, Oracle Retail.
Watsons to open 20 new stores in the GCC
In 2020, global health & beauty retailer AS Watson Group signed its
April 29, 2024 | By Rupkatha BAsda and Deliverect Deepen Partnership to Power Rapid Delivery Across Asda Express
SQUATWOLF’s Kuwait Flagship Store Anchors Its Regional Growth Ambitions
Global beauty icon Ulta Beauty to make Riyadh debut at Panorama Mall
/ 
For decades, Haldiram’s built deep recall across the UAE through its packaged
When House of Habanero opened its first physical location at Alserkal Avenue
Union Coop has completed a significant expansion of its Hatta Souq branch,
Saudi Arabia is set to welcome U.S. food exporters this week, as
Majid Al Futtaim has officially entered the discount retail segment with the
As convenience increasingly becomes currency in the region’s grocery landscape, Union Coop
As wellness becomes a lifestyle in the UAE, the grocery aisle is
Grandiose, one of the leading grocery retailers in the UAE with a
With shifting consumer behaviour, rising cost pressures, regulatory changes, and rapid digitization,
Union Coop’s blend of retail expansion, digital innovation, and community focus is
Abu Dhabi-based MAIR Group has marked a pivotal stage in its transformation
In a move that blurs the line between shopping and investing, Apparel
/ 
Asda, the UK’s third-largest grocery retailer, has strengthened its partnership with Deliverect
In today’s retail landscape, the convergence of vision and execution assures continued
At the AI Roundtable, technology heads, marketers, and leaders explored how AI
As the world races towards automation, the Martech Summit brought the focus
From frictionless checkouts to AI-powered inventory, retail’s digital backbone took center stage
Pathfinder’s GenAI platform RetailGPT is built to bridge digital and physical retail.
In an exclusive interview with IMAGES RetailME, Driss Iziki, MEA Operations Director
By harnessing the power of artificial intelligence (AI), data and digital innovation,
In an era where digital transformation is pivotal, shopping malls are not
This panel discussion at MRF 2024 explored the balance between digital-first brands
At MRF 2024, Zebra Technologies showcased their AI-powered ‘store of the future’,
Previous Article
