Operation: Falafel launches mobile app

RetailME Bureau

Operation: Falafel, specialising in Arabic street food, has created an online and mobile ordering platform, currently available to UAE customers. In line with Operation: Falafel global expansion announcement, this app will soon be available globally, across their upcoming franchise locations in London, Paris and New York.

The Operation: Falafel app will enhance customer experience and convenience allowing customers to order directly from their preferred locations within their local range and to schedule orders for both delivery and pick-up. Customer can access the app on both Android and IOS. Once signed up, customers can also explore Operation: Falafel’s new loyalty programme.

The loyalty programme will be facilitated through a point system on every order placed – through delivery, dine-in or even take away – on the app results in points that translate to discounts, up to 25%, off future orders. In addition to the many features, customers can also purchase gift vouchers or transfer credit through the app.

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