Customer experience in retail

RetailME Bureau

This year at the Middle East Retail Forum, we had two global marketing specialists – Michael Leander, CEO, The Michael Leander Company, and Simon Hathaway, president & global head of RX [retail experience], Cheil Worldwide – among the eminent speakers as part of the Marketing Conclave.

On the sidelines of MRF 2015, Hathaway shares insights about customer experience in retail with Leander.