Tech Mahindra Ltd, a specialist provider of connected solutions to the connected world, announced its partnership to help develop the spring customer care update of Microsoft Dynamics CRM. Tech Mahindra’s expert engineers helped Microsoft to develop key features including mobile device support, cross browser support and enhanced user experience.
“Tech Mahindra has contributed to the spring customer care update release of Dynamics CRM. Tech Mahindra’s practice capabilities will enable its customers to experience cutting edge solutions on Dynamics CRM for competitive advantage,” says Jujhar Singh, general manager, MS CRM Programme Management. “It is a proud moment for us to partner with Microsoft. Our large global expert base enabling build, deploy and automate coupled with Microsoft’s global exposure on products helped us come up with a cutting edge version of Dynamics CRM,” adds Venkat Paturi, head – technology, media and entertainment, Tech Mahindra.
This partnership with Microsoft and hands-on experience on MS CRM product enables Tech Mahindra to provide its global customers with best of solution and implementation experiences to compete successfully in the marketplace. With the ever increasing form factors and trend towards BYOD, the key features co-developed by Tech Mahindra and Microsoft will ensure CRM Dynamics is equipped with rich user interface and enhanced user experience. Tech Mahindra and Microsoft announced the new version of the product at Microsoft Dynamics Convergence 2014 in Atlanta.